Frequently Asked Questions
Everything you need to know about your Bound Apparel order.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
How do I process a return or exchange?
We offer a 30-day return policy. Items must be unworn and in original packaging with tags attached. Visit our Return Portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor its progress.
Are your materials sustainably sourced?
Bound Apparel is committed to ethical manufacturing. 80% of our current collection is made from organic cotton and recycled polyester.